Thank you for shopping at Stoset.com. We are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our straightforward return policy.

Eligibility for Returns

To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging. Please note that certain items, such as downloadable software products, gift cards, and personalized items, are not eligible for return.

Initiating a Return

To initiate a return, please contact our customer service team at returns@stoset.com within 30 days of receiving your order. Please provide your order number and the reason for the return. Our customer service team will guide you through the return process and provide you with further instructions.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Process

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team at exchanges@stoset.com within 30 days of receiving your order. We will guide you through the exchange process and provide you with further instructions.

Contact Us

If you have any questions or concerns about our return policy, please don’t hesitate to contact us at returns@stoset.com. Our customer service team is here to assist you and ensure that your shopping experience with Stoset.com is enjoyable and hassle-free.

By making a purchase through Stoset.com, you agree to abide by our return policy.